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Privacy Policy / Cookie Management

Preamble

This privacy policy describes how Aquitaine Promotion collects, uses and protects the personal data of the site’s users, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data controller

The data controller is:

Aquitaine Promotion
210, avenue de la Mission Haut Brion, 33400 Talence
Email: contact@teneo.fr

Data collected

We may collect the following data:

Purposes of processing

Your data is collected for the following purposes:

Legal basis

Depending on the case, the processing is based on the performance of pre-contractual measures or of the contract (booking), on your consent (marketing, non-essential cookies), on our legitimate interest (improvement and security of the site) or on compliance with a legal obligation.

Recipients of the data

Your data is intended for the relevant departments of Aquitaine Promotion and, where applicable, for our technical subcontractors (host, booking engine, messaging tools). These providers are bound by strict confidentiality and security obligations. Your data is never sold to third parties.

Retention period

Your data is kept for the period necessary for the purposes for which it was collected, i.e. 10 years for booking data, and 3 years from the last contact for prospect/customer data, and in accordance with the applicable legal periods for accounting and contractual data.

Cookies

The site uses cookies intended to ensure its proper operation, to measure audience and, where applicable, to display personalised content. On your first visit, a banner allows you to accept or refuse non-essential cookies. You can change your preferences at any time via manage my cookie preferences.

Your rights

In accordance with the regulations, you have a right of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to set guidelines regarding their handling after your death.

To exercise these rights, contact us at: contact@teneo.fr or by post at the address of the data controller. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Security

Aquitaine Promotion implements appropriate technical and organisational measures to protect your data against any loss, unauthorised access, disclosure or alteration.

Consumer mediation

In accordance with articles L.612-1 et seq. of the French Consumer Code, every consumer has the right to use a consumer mediator free of charge with a view to the amicable resolution of a dispute with Aquitaine Promotion, provided they have first sent a written complaint that received no satisfactory response. The competent mediator is: Médiation Tourisme et Voyage (MTV), BP 80303, 75823 Paris Cedex 17 — www.mtv.travel.

European dispute resolution platform

The European Commission provides an online dispute resolution (ODR) platform, available at the following address: https://ec.europa.eu/consumers/odr.

Amendment of the policy

This privacy policy may change over time. Any amendment will be published on this page.

Last updated: 9 July 2026.

The brands
you hold dear

3,3 - 952 reviews

Impeccable stay a stone's throw from the station. Spacious apartment, very clean and perfectly equipped for a long stay. The welcome was warm and full of good advice.
Matthieu G. — Paris March 2025
We spent a week as a family and the studio was perfect: fully fitted kitchenette, comfortable bedding and real peace and quiet. Excellent value for money.
Laura M. — Nantes February 2025
Great location for a business trip. Fast wifi, handy desk and hassle-free check-in. I recommend it without hesitation.
Amandine R. — Lyon January 2025
Clean and functional apartment, attentive staff. The on-site laundry is a real plus for longer stays.
Rémy L. — Bordeaux December 2024
An excellent base for visiting the city. Bright, quiet and well-soundproofed room. We will gladly come back.
Céline B. — Toulouse November 2024
Warm welcome and ideal location close to transport. Decent breakfast. A few details to fine-tune but overall very satisfied.
Romain P. — Rennes October 2024
Very pleasant stay; the staff were especially attentive during our late arrival. The apartment was exactly like the photos.
Lucie D. — Lille September 2024
Perfect for an assignment lasting several weeks. All the comfort of an apartment with the services of a hotel. Spotless housekeeping.
Sandro V. — Marseille August 2024
Strategic location, a few minutes' walk from the centre. Recent equipment and a well-designed kitchen. A very good stay.
Nadia K. — Strasbourg July 2024
Unbeatable value for money for the location. Spotless studio, friendly and available staff. Ideal for a short or a long stay.
Thomas F. — Nice June 2024

A special request?

Whether you need a jacuzzi in your room or a helicopter transfer,
we'll do our best to accommodate your requests

Contact us