Dear customer (s), Dear partner (s),

Our doors are open and we are delighted to welcome you.

We are closely monitoring the development of the health crisis and we give top priority to the safety and protection of our employees and customers
In a capacity to receive you and meet all of your needs, we are implementing specific actions to preserve the health and safety of all:

• Reminder of barrier actions and their application by our employees.
• Mandatory wearing of masks in public spaces.
• Hydroalcoholic gel available to our customers upon entering the establishment.
• Distances and protections.
• Appropriate cleaning process: use of effective products against COVID 19 for cleaning common areas and bedrooms.
• Disinfection of room keys after each stay

This results in a specific organization of our teams and our services:

• Presence at reception from 9 a.m. to 11 a.m. then from 2 p.m. to 7 p.m., guaranteed Monday to Friday.
• On-call duty and working hours on weekends.
• Late arrival procedure for all arrivals after 7 p.m. (key to be collected in a safe, a procedure will be sent to you in advance
• All stays must be preset before the arrival of customers.
• We offer you the possibility of a continental breakfast service (tray formula in his apartment) and to reserve the day before, also we remind you that all our rooms are equipped with kitchenette with fridge, ceramic hob and crockery set. In all of our rooms, we offer the necessary welcome products to make tea or coffee.
• No cleaning service during the stay, however for all stays longer than 3 consecutive nights a linen kit will be offered to you mid-stay.

We remind you that our website www.teneo.fr is available 24 hours a day to make your reservations.

We thank you for your understanding and we remain at your entire disposal.

The direction